You will be able to access all of your classes along with free content in your Event Hub - a webpage that has your entire festival plan in one place. You should receive information by October 7 with access to your Event Hub to see your personal workshops sessions and other sessions you've chosen.  

From the Event Hub you can connect to your live classes, which will be held on our online meeting and webinar provider Zoom. You will need a computer, smartphone, or tablet and a hi-speed internet connection.

What are the technical specifications to participate? 

We suggest having a strong internet connection so the video does not buffer, and that you do not share the internet connection with people watching movies and gamers. 

For smartphones and tablets, the Zoom app is available in the app store of your choice and tech specifications. For desktop computer specifications, click here; you may need to download the app prior to your first class. please make sure you download the most up to date version of Zoom and if you already have Zoom on your device, please update prior to your first class. We suggest testing your device with Zoom prior to your first class by clicking the button below. 

We also suggest having a strong internet connection so the video does not buffer. Zoom suggest you have at least 2 MPBS upload and download speed from your internet service provider. Test your internet speed at www.speedtest.net/. 

You will be able to access all of your classes along with free content in your Event Hub - a webpage that has your entire festival plan in one place. You should receive information by October 7 with access to your Event Hub to see your personal workshops sessions and other sessions you've chosen.  

From the Event Hub you can connect to your live classes, which will be held on our online meeting and webinar provider Zoom. You will need a computer, smartphone, or tablet and a hi-speed internet connection.

What are the technical specifications to participate? 

We suggest having a strong internet connection so the video does not buffer, and that you do not share the internet connection with people watching movies and gamers. 

For smartphones and tablets, the Zoom app is available in the app store of your choice and tech specifications. For desktop computer specifications, click here; you may need to download the app prior to your first class. please make sure you download the most up to date version of Zoom and if you already have Zoom on your device, please update prior to your first class. We suggest testing your device with Zoom prior to your first class by clicking the button below. 

We also suggest having a strong internet connection so the video does not buffer. Zoom suggest you have at least 2 MPBS upload and download speed from your internet service provider. Test your internet speed at www.speedtest.net/. 

If you are using an iPad and having issues scrolling on our website please make sure the scrolling option on your iPad in settings is turned on. Another option is to hold two fingers on the section you'd like to view and move them up and down to scroll.

When will I receive the instructions for attending the Virtual Festival?

When you register, you will receive a confirmation email with your registered sessions. You’ll be able to see all your registered classes as well as any other sessions in your personal schedule Event Hub, a link to should be emailed to you by October 7. Please be sure to enter your classroom at least 15 minutes prior to the start of class to work out any technical issues you may have. You will receive a reminder 30 minutes prior to the start of each of your classes.

What do I need to do on the day of the virtual event?

Grab your supplies as listed in the class description and any homework if requested by the teacher, find a quiet space in your home, and set up your computer, smartphone, or tablet (name the device something easily recognizable for instrutor/monitor for the roster). Headphones are recommended but not required.

You should receive an email by October 7 with information on how to access your personal schedule Event Hub featuring your registered classes along with any bonus videos. For each class there will be a “VIEW SESSION” button; please be sure to enter your classroom at least 15 minutes prior to the class to work out any technical issues you may have.  

What if I am having issues connecting to my classes?

Exit the class and reenter the room. If you are still having issues, restart your device and rejoin the class. 

Can I access recordings of the classes I took after the event is over?

No, classes are only offered live and will not be available for viewing at a later time .